" Helping Companies Grow Online, Since 1999 "

Frequently Asked Questions

How long will it take for my web site to be designed?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

   

 

Will we need to have an actual meeting in connection with the website design?

We can meet personally if you wish , but In most cases a meeting isn't completely necessary. Most of our communication can be via telephone, email, IM Text Messaging or our LIVE CHAT. We can place our website designs onto the Internet in a private area where you can view the content. We then follow up with you regularly to discuss the project and functionality too ensure 100% satisfaction

   

 

Once my website design is completed -what other service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance and other SEO services so that your website never gets out of date and it is easily found on the web. Click Here For Internet Marketing

   

 

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Once your website design has been completed, we send you a copy of the website on cd. This copy of your website is yours and for your retention

   

 

In what format should I send text and photographs for my new website?

It is helpful to us if you are able to provide text and photographs in electronic format - for example, the files output by a digital camera and the words in MS word or similar format. If this is not possible, we can help get your information ready for use on the website.

   

 

Will my website design be" Search Engine" friendly?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

   

 

How to choose which web designer to design my website ? Why choose Creative One Media

Creative One Media is a professionally managed business rated amongst the top fastest growing companies innovating the Internet. We have had the great pleasure of servicing top Fortune 500 Clientele like Verizon Communications, Proctor and Gamble, Anheuser-Busch, House of Blues and many more since 1999. Our customers are our # 1 priority and thats what makes us different!

   

 

I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines.

   

 

If I choose a CMS System 0r Content Management System - can I be sure that my webpages are "Search Engine Friendly"?

Yes with the gcw CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use - effective and intuitive.

   

 

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

   

 

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

   

 

How do I update my website?

There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.

If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask C1M to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present.

We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news. See CMS Systems

Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

   

 

Am I under contract with C1M for any site maintenance or updates I wish to do once my website is designed?

No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.
Click here to read more about our website maintenance services...............

   

 

Will everyone see my web site the same?

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

   

 

Can you provide all our web design and hosting services?

Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - market your website online , provide your web hosting and arrange your email accounts for you.
Click here to read more about our services

   

 

Do you use Flash animation in your website design?

Yes, we have extensive experience in FLASH and we have completed many projects.

Generally it is best to use flash for smaller banners, advertisements or demonstrations and incorporate the flash animation into a web page which also includes some written text in html. This way the search engines will be able to index your information
Read about animation in your website design.

   

 

Can I get e-mail with my website?

Yes you can have as many emails as you like. Some examples of how you might set up your accounts. e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

   

 

Can I see how many visitors I've had to my website?

Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

   

 

Do I need to install any software?

No is the simply answer.

   

 

Can I have an e-commerce system for my website?

Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe.
Read more about ecommerce website design services.

   

 

When can I update my website content?

If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable..

   

 

Is there any training provided with the Content Management System - CMS?

The Content Management Systems really are very easy to use and do have explanatory notes included where necessary. We train you when we design the site for you - however if at any time you have any questions we are available to run through the procedures or answer any queries you may have.

   

 

How much will a website cost me?

The cost of a web site varies depending on the site and complexity. A small web site with just a few static pages and images can be very affordable whereas a full ecommerce website with a large number of pages and a CMS system could get more expensive. If you give us a call we will be happy to discuss with your website and your design requirements and give you a fixed quote with NO SUPRISES!

   

 

How can I accept credit cards on my website?

There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. .
Read more about E-Commerce.

   

 

How many pages can I have on my web site?

As many as you like. From a search engines point a view - The more the better!

   

 

I already have a website and I need it updating, can you help me?

Yes, we would be happy to look at you existing website and give you a quote for updating it.

   

 

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies

   

 

Do you display any banners or pop-up ads on my website?

Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

   

 

What if I do not like the design?

If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then send another "suggested design" for you to view. Our goal is to design you a website to your specific requirements and one in which you are completely satisfied with.

   

 

Will I find my website on the search engines?

Yes we always design websites to be search engine friendly. We also have SEP Plans that ensure increased rankings. Read about our SEO Plans

   

 

Once my website design is completed can you provide web hosting ?

Yes you can arrange to host your website on one of our high performance web servers.
Click here to read about our website hosting .......

   

 

Why should I choose Creative One Media for my web development company?

We are an established web development company delivering web design and internet development services of any complexity to clients throughout the world. We have been serving our clients successully since 1999 and have all round web development expertise. Read more about our web development services

   

 

Can I have a professional email address?

Yes you can. Does your email address look professional? Is your web hosting company flexible? It is amazing to find that in this day and age, some companies have still not realised how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead or business cards combined!

   

 

Why choose C1M for a design company? What qualities do the websites designed by C1M have ?

We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work........More

   

 

Can I register a domain name through C!M?

Yes absolutely! Domain registration is an important service we offer. Take a look at our Domain Registration page where you can search for available names and register them. You don't have to purchase other website design or web hosting services from us to use this service - although we hope that you will want to use us for all your web services
Click here to read about our domain registration services.........

   

 

Who owns the website once the website design is completed?

The website belongs to you - we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.